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  • Writer's pictureSonja Schreiner

Top Five Considerations When Hiring An In-Home Care Company

Updated: Sep 9, 2020



With a busy work and life schedule, you may not be able to devote time to your loved one who has been suffering from a chronic illness or facing age-related problems. Hiring in-home care can help ease your mind. It will ensure that your family member or friend is looked after well, even in your absence.


In-home nursing care professionals are highly qualified and experienced in post-surgical care, elder care, and chronic care. They will meticulously follow a plan developed by a physician along with the client and family members that will help your loved one recover as soon as possible all in the comfort of the patient's home. However, opening your home and entrusting your loved one to someone you don’t know is a big step and one that demands a lot of research. To ensure your dear one gets the best, most attentive and professional care, we have compiled a list of the top five things to look for when hiring an in-home company.


1. Company basics.

Ensure the in-home care company you are planning to hire is licensed in the state and is insured. Confirm that their caregivers are bonded and have worker's compensation insurance. You will also need to find out about the range of services provided by the company so that you can pick a company that has the services that meet your loved ones’ needs. Ask about what services are included and if there are additional costs for any services. Also, companies often have a time minimum for coming out, inquire if the prospective company has a minimum time and what that number is.


2. Care management.

The in-home nurse of the company should follow a customized care plan with client involvement, should evaluate the patient frequently and note down all care plan updates. Their goal should be to support a patient’s general well being by following a plan that has been written in conjunction with the client, supportive family or friends, the physician, and the nurse based on the assessment completed.


3. Caregiver selection and training.

Ensure that your prospective in-home care company selects its caregivers not only based on their qualifications and training but also matches the caregiver to the client based on the client’s preferences and needs. The company should also complete a background check and choose reliable staff. You may want to ask if the client would have a consistent care-giving person or team, and how scheduling is done.


4. Policies.

Your potential in-home care company should have set policies regarding how to handle an emergency and how to communicate with family members. They should also have a care plan or service plan that is followed and communicated to the care team and kept up to date.


5. Cost and payment.

It is important to find out if the company accepts any insurances, long-term care insurance, or is private pay. Depending on your situation and needs, different options may be beneficial at different times. You will also want to find out about the details of their payment billing and scheduling to see if they are flexible to meet your needs.


If you are looking for an in-home care company in Minneapolis, MN, and the surrounding areas, contact Beyond Expectations Home Health Care. Our in-home care services enable clients to remain at home and still receive the highest level of professional care. To learn more about services that we provide, please click here. If you have any questions about in-home care, feel free to get in touch with us by clicking here.

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